This study attempts to ascertain the common listening comprehension challenges that students at the University of Information and Communications Technology, Thai Nguyen University (ICTU) often encounter in listening and understanding English. Ten students were interviewed in-person by the authors, who also polled fifty second-year students. Through the use of a research methodology that blends qualitative analysis and descriptive statistics, the authors have demonstrated that there are three main factors that contribute to students’ difficulties with listening comprehension: listening materials, listeners, speakers and facilities. Along with analysing the aforementioned factors, the writers offered some recommendations for improving students' listening comprehension.